Frequently asked questions
What is the return policy?
Each piece is handmade and may show natural variations in color or texture. These are not considered defects and we do not accept returns or exchanges for those reasons.
If your item arrives damaged or with a clear manufacturing issue, please email us within 7 days of delivery with photos so we can review the case and offer a solution.
When will I get my order?
We will work quickly to ship your order as soon as possible. Usually in 1 or 2 business days. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured in Amsterdam. Leather is both in an local shop in the Netherlands.
How much does shipping or tariffs cost?
Shipping and tariffs are calculated based on your location and the items in your order. You will always know the shipping price before you purchase.